SHOP COSTS
A Brooklyn shop owner shows what keeping up with new cars actually costs

CNBC spent time at a Brooklyn shop to see what modern vehicles cost a small operator. Owner Ralph Czeisler updates all his computers every year, and he keeps separate ones for domestic, Asian, and European cars. He says it costs more every year and gets harder every year. AAA's Greg Brannon told CNBC the same thing is happening nationwide, and that it has become increasingly difficult for independents to service all makes and models.

The numbers back it up. Repair costs rose about 60% from January 2019 to August 2026, nearly double the 32% rise in overall inflation. A single calibration machine runs about $28,000, with the computer that goes with it adding another $12,000. A full array can hit $90,000, and that is before the target boards, which run hundreds to thousands of dollars each. Even an oil change can carry a software fee now. Czeisler said resetting the oil indicator light on a luxury car adds $75 just for access to the software.

Why it matters: The real decision buried in here is which makes you keep servicing. Every brand you cover means another tool, another subscription, another annual update. At some point the math on a low-volume European line stops working, and plenty of shops are quietly reaching that point. Worth running the numbers on what each make actually brings in against what its tooling costs you. The flip side is capacity. As more shops narrow their coverage, the ones that stay certified on a given make end up with less competition for that work.

EXPANSIONS
GreatWater added 20 shops in one quarter

Photo by GreatWater 360 Auto Care

GreatWater 360 Auto Care added 20 repair shops in the third quarter. The list mixes single locations with groups. Individual shops include RJ's Auto Pros in Kent, Ohio, Coldwater Auto Service in Michigan, Lonsbury Garage in Indiana, and Tony's Brake & Alignment in Louisville. On the group side, GreatWater picked up 1 Stop Auto Shop, a six-location operation in Illinois, and Clutch Automotive, a seven-location group that opened the Houston market for the company.

Every shop keeps its own name, and the existing teams stay in place. CEO Jim Dykstra said the company can support a single owner thinking about the future of their shop as easily as an operator who already built a multi-location group. Behind the counter, the shops plug into GreatWater's platform for recruiting, tech development, purchasing, finance, marketing, and training.

Why it matters: Twenty shops in three months is a fast pace, and most of them are the kind of single-location business that makes up the bulk of this industry. The consolidators are not only buying groups anymore. They are buying one owner at a time, which means a retiring competitor down the road may reopen under the same sign with a very different operation behind it. Whether or not selling is on your mind, the thing these buyers pay for is a shop with clean books, a stable crew, and a local reputation.

VEHICLE RECALLS
Ford recalls 41,748 trucks and SUVs over headlights that can fail

Ford is recalling 41,748 vehicles because the headlight assemblies may contain a contaminated LED chip. That can knock out daytime running lights, parking lights, high beams, or low beams. Losing exterior lighting cuts the driver's visibility and makes the truck harder for others to see, which raises crash risk.

The recall covers 2025 through 2027 Expeditions along with 2026 F-250, F-350, F-450, and F-550 Super Duty trucks. Drivers get a warning, since a dashboard indicator lights up when a low beam or high beam stops working. Dealers will inspect the headlight assemblies and replace them if needed at no cost. Owner letters go out October 26.

Why it matters: Super Duty trucks mean work trucks, and work trucks mean fleet customers. If you service any, this is worth a heads up, because a truck with a dead low beam fails inspection in plenty of states and gets parked. The dashboard warning helps, since your customers will see it before you do. When one comes in with a lighting complaint on an affected model year, point them to the dealer before you start diagnosing. The repair is free and the diagnostic time is not yours to eat.

Quick Hits:

📞 Hunter Engineering added Bosch remote diagnostics to its ADASLink tool, letting shops open a live chat with a Bosch expert who can run scans and calibrations remotely instead of the shop buying multiple OEM tools.

🎈 GM is recalling 1,559 Silverado and Sierra trucks from 2016 and 2017 because roof-rail airbag inflators can crack and rupture, after one owner reported a rupture that damaged his headliner and roof.

🇨🇳 A Senate bill would bar automakers more than 15% Chinese-owned from selling in the U.S., which would catch Mercedes at nearly 20%, though its lead sponsor says banning Mercedes is not the goal.

🎖️ Speedy Glass USA joined the DOD SkillBridge program, offering transitioning service members four to six months of paid on-the-job training in glass replacement and ADAS calibration.

📊 ASE Connects is running its quarterly benchmarking survey through October 15, giving participating shops anonymous comparison data on labor rates, revenue growth, appointment lead time, and tech demand.

👔 AMRA named Al Wheeler president and COO, bringing 40 years in the aftermarket including senior roles at CARQUEST and Advance Auto Parts.

💰 Washington state fined USAA $140,000 over auto claims handling, including slow responses, investigations that ran past the 30-day legal window, and leaving taxes and fees out of a settlement.

One question for you: What do you think about the cost of keeping diagnostic tools and subscriptions current? Still worth it, or are you starting to turn certain makes away? Hit reply and tell us how you decide.

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